Frequently Asked Questions

Below are the FAQs for our customers

Welcome to our portable rental service in Cape Cod! Here are some frequently asked questions to help you better understand our services:

Q: What does the price include?

A: The price includes setup and removal, as well as rental of the unit. A delivery fee may apply depending on delivery location. There are no additional fees associated with the rental of one of our portable toilet units.

Q: How many units will I need for my event?

A: It depends on how long the event is and how many people will be attending. Please give us a call and we can assist you in determining your needs.

Q: When will the units be delivered?

A: For weekend events, we typically deliver on Fridays and remove the equipment on Mondays. Of course, we are more than happy to work around the needs of our customer if our regular schedule doesn’t accommodate their needs.

Q: How far in advance do I need to place an order for a unit?

A:  This depends on what the customer needs for a restroom and the time of the year. Our restroom trailers book up early, usually 6 months to a year from the date of the event.

Q: How often are the units cleaned?

A: Restrooms for special events are pumped, cleaned and sanitized when they are removed, and cleaned again on the day of the delivery. If a cleaning and pump-out need to be scheduled during the rental period, we can do so for an extra fee.

Q: Can I rent a portable toilet for 1 day?

A: Absolutely! You can rent a unit for as long as you need.

Q: How do you keep the water in the units from freezing during cold weather?

A: We try very hard to keep the water from freezing during the colder months. We use a non-toxic approach to keeping them as ice-free as possible. Unfortunately, we cannot predict what Mother Nature will do and during extremely cold weather, the units do sometimes freeze.

Q: Do I need to supply water for the units that have running water?

A:  Yes

Q: Do I need to supply electricity for the standard portable toilet units?

A:  No

Q: Do I need to supply electricity for the Luxury Trailer units?

A:  Yes

Q: Where can you place my portable restroom?

A: Our portable toilet units have to be pumped when we remove them. Our service truck has a 15-foot hose, so we ask that you pick a spot within 15 feet of where we can park our truck.